Luxorium Ltd
Company number: 16442964
Email: [email protected]
Address: 85 Great Portland street, fist floor, LONDON, England, W1W 7LT
Non-Refundable Ticket Purchases
All ticket purchases for skill-based competitions organized by Luxorium Ltd are final and non-refundable. By purchasing a ticket, participants acknowledge and accept that they are not entitled to any refund, except in the exceptional case where a competition is canceled by Luxorium Ltd
Competition Cancellation
In the event of a competition cancellation by Luxorium Ltd, participants will be informed via email. A full refund will then be issued to all affected ticket holders using the original payment method. Luxorium Ltd reserves the right to cancel any competition at its sole discretion.
Chargebacks and Payment Reversals
Entries will be automatically voided if the corresponding payment is reversed or subject to a chargeback. Unjustified chargebacks may lead to forfeiture of prizes, account suspension, and ineligibility for future competitions.
Identification and Compliance Requirements
Upon winning, participants may be required to provide valid proof of identity, age, and ownership of the payment method used for entry. Failure to submit the requested documentation within five (5) days may result in forfeiture of the prize. Tickets are strictly non-transferable; only the original purchaser is eligible to claim the prize, subject to compliance with all competition requirements.
Transaction Descriptor
Please note that purchases will appear on your bank or credit card statement as “Verifyd – P4L” or “LUXORIUM Ltd”. If you have any questions or concerns regarding a transaction, please contact us at [email protected] before initiating any chargeback request.
Liability and Losses
Luxorium Ltd accepts no liability for any losses unless such loss results from a breach of legal duty or is reasonably foreseeable. We are not responsible for losses caused by the participant’s own actions, negligence, or misuse of the service. Luxorium Ltd reserves the right to seek compensation for any loss it suffers due to a participant’s breach of these terms.
Contact Information
For any questions regarding this Refund & Cancellation Policy, you may contact us at:
Email: [email protected]
Website: www.play4lux.com
Contact us at [email protected] for questions related to refunds and returns.